FREQUENTLY ASKED QUESTIONS

We offer free delivery in South Africa on orders over R1,000. For smaller orders, a flat rate of R150 applies. Orders placed by 2pm are dispatched same day, with delivery in 1–2 days to main areas and 2–3 days to outlying regions. Delivery times depend on our courier partners.

Yes, the OmniBlend container is BPA free. For long lasting use it is recommended to hand wash or rinse.

That isn’t condensation. It’s a grease lubricant to keep the switch working smoothly for many years of operation.

The smell is normal and only lasts a short time. It comes from the fresh lubrication of the motor when it’s new. It will cure with use.

The OmniBlend has an automatic shut off mechanism that protects from overheating. All you need to do is press the reset button located on the bottom or back of your blender.

You don’t have to send in a warranty card as your warranty is automatically registered with your purchase. The details of your warranty can be found on this website.

You receive email notifications with shipping updates - and you can track your parcel online with your tracking number.

We accept EFT, credit card, SnapScan and Zapper.

You can collect from our Cape Town or JHB showroom, or get your order delivered for collection at a time convenient to you.

We're known for our exceptional after-sales service — with spare parts always in stock and no OmniBlend ever beyond repair.

Returns

Items must be unused and in the condition they were received. - Box must also be in condition it was received in. *T&Cs apply