7 Year Warranty

OmniBlend South Africa offers an OPTIONAL 7 year warranty for household use. 

Standard Extended Limited Warranty Terms & Conditions for OmniBlend 1.5 Litre & 2 Litre Pro Machines

 

1. 

We warrant this appliance to be free from defects in materials and workmanship and to perform satisfactorily in household use only for a period of 7 years for the full machine, from the date of purchase when used in accordance with the accompanying instruction book. This warranty is only available for customers who ordered the additional warranty.

 

2. 

WHO CAN SEEK WARRANTY COVERAGE
This warranty is extended by OmniBlend (Pty) Ltd (OmniBlend South Africa) to the owner of this machine for personal household use only. The optional 7-year warranty does not apply to products used for commercial, rental or re-sale purposes. Should ownership of the machine change during the warranty period, please update the machine’s owner information at www.omniblend.co.za

3. 

 WHAT IS COVERED
OmniBlend warrants to the owner that if this machine (a “machine” consists of a motor blender base and any containers purchased together) fails within the warranty time periods defined in Item 1 above due to a defect in material or workmanship or as a result of normal wear and tear from ordinary household use, OmniBlend will, within 5 days of receipt of the returned product, repair or replace the failed machine or component part of the machine free of charge.

4. 

WHAT IS NOT COVERED
This warranty does not apply to machines that have been used commercially or in non-household applications.
This Warranty does not cover cosmetic changes that do not affect performance, such as discoloration of parts of the product in the hands of the user or the effects of the use of abrasive cleaners or food build up will not be warranted or considered defects.
This warranty does not cover the supplied tamper or the results of using the tamper without the supplied lid, or the introduction of any other non-food item into the machine during operation.
This warranty does not cover any courier charges for collecting and returning the machines.
The warranty does not cover defects that have been caused by misuse.
The warranty does not cover the motor that has been exposed to any liquids. 
OmniBlend will not be responsible for the cost of any unauthorized warranty repairs.

5. 

WHAT VOIDS THIS WARRANTY
Abuse, misuse, negligent use, alteration of the machine, exposure to abnormal or extreme conditions, or failure to follow the operating instructions will void this Warranty.
This warranty is also void if repairs to the machine or any component part of the Machine are performed by someone without prior authorisation by OmniBlend South Africa or if any component part of a machine subject to this warranty is used in combination with a motor base or container that is not expressly a branded OmniBlend part.

6. 

HOW TO OBTAIN RETURN AUTHORIZATION UNDER THIS WARRANTY
In the event that the Machine or any component part of the Machine needs service or repair, please contact us at www.omniblend.co.za. The purchaser will be asked to provide proof of purchase for the machine and may be requiered to send images of the defect. 

 

CONSUMER RIGHTS UNDER THE SOUTH AFRICAN CONSUMER PROTECTION ACT
Our goods come with guarantees that cannot be excluded under the South African Consumer Protection Act. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

OmniBlend (Pty) Ltd – CK 2014/001291/07